Disclaimer, Privacy & Cookie statement


Privacy Policy

This Privacy Policy governs the manner in which Thinkwise collects, uses, maintains and discloses information collected form users (each, a “User”) of the www.thinkwisesoftware.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Thinkwise Software.


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit or Site, register on the Site, place an order, fill out a form, and in connection with other activities, features, activities or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal information about Users whenever they interact with our Site. Non-personal identification information may include the IP address, browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the internet service provider utilized and other similar information.


Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, some parts of the Site may not function properly. Cookies can always be removed from your computer, via your browser. Our site uses third party services in this respect, including Google Analytics and Snoobi Analytics. For more information, please refer to the Privacy Policy – Privacy & Terms – Google and Privacy Policy & cookies Snoobi (EN) / Privacy Policy & cookies Snoobi (NL).


How we use collected information

Thinkwise Software may collect and use personal information for the following purposes:

  • To respond to your customer service and support requests.
  • To understand how our Users as a group use the services and resources provided on our Site.
  • To improve our website, products and services based on the feedback you provide.
  • To provide services to your order. We do not share this information with third parties, except to the extent necessary to provide the service.
  • To send information, you agreed to receive, about topics we think will be of interest to you.
  • To send you information and updates pertaining to your order or service.
  • To respond to your inquiries, questions, and/or other requests.


How we protect our information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others, unless a legal obligation exist in this respect.


Third party websites

Users may find advertising, third party apps or other content on our Site, that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for practices employed by websites linked to or from our Site. These sites may have their own privacy policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s owns terms and policies.


Changes to this privacy policy

Thinkwise has the discretion to update this privacy policy at any time. When we do so, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Exclusion of liability

Thinkwise does not in any way guarantee the availability of, access to, or use of, this Site. Although Thinkwise undertakes actions to provide up-to-date, correct, and complete information, Thinkwise neither explicitly nor implicitly guarantees that the information on this Site is up-to-date, correct, and complete. Users of this Site accept that the sole and exclusive responsibility for accessing and using the Site using this Site lies with them, as does the responsibility for using any information made available on this Site.
Thinkwise does not accept any liability whatsoever for any damages, costs, expenses, or loss of income that either directly or indirectly arise from the fact the information on this Site has not been maintained, amended, updated or delated, the failure to properly maintain this Site, from making this Site available to Users, or the use of this Site by Users or third parties, from being able to access other websites trough this Site, or from the proper or improper functioning of the equipment, programming software and/ or networks that are used in connection with the access to and the use of this Site.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Applicable law

This Site and all information provided on this Site (including this Policy) are governed by Dutch Law. Any and all disputes that may arise with respect to this Site or the information provided on this Site will be referred to exclusively to the Dutch Court that has jurisdiction to handle such disputes.



This Site is operated and managed by Thinkwise Innovation B.V., established in Apeldoorn, also for the benefit of Thinkwise Software B.V. and Thinkwise Partners B.V.


Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:


Boogschutterstraat 7b

7324 AE Apeldoorn

The Netherlands